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| Seller: | SAWA VAUGHTERS |
| Representative Director: | Sachiko Vaughters |
| Location | Arakawa-ku, Arakawa Tokyo 7-46-1-1505 116-0002 Japan |
| Telephone: | 03-3819-5640 |
| Business Hours: | 10:00〜18:00 |
| email: | info@sawavaughters.com |
| Website: | https://sawavaughters.com |
| Price of Goods: | Please refer to the product information page. |
| Additional Fees: | ● Shipping Inside Japan ￥1,000 ( tax excluded ）(※ Not including Hokkaido and Okinawa） Hokkaido ￥1,500 ( tax excluded ） Okinawa ￥1,800 ( tax excluded ） ● In the case of COD COD Fees – ￥300（Purchases up to ¥10,000） ￥400（Purchases up to ¥30,000） ￥600（Purchases up to ¥100,000） ●In case of bank transfer Transfer fee will be paid by the customer. |
| Period of Delivery | ● Around one week after order has been processed （※Excluding pre-orders and custom-made items） ● Pre-orders and custom-made items will take 3-4 weeks to be ready for shipping (May take longer depending on the item） ● Please note, delivery date is not guaranteed ● In the event the buyer refuses to accept receiving the parcel, or buyer refuses to pay COD, buyer will still be charged shipping, return-shipping, and COD fees. ※In the event the parcel cannot be delivered to the buyer within seven(7) days from the first delivery attempt, buyer will still be charged shipping, return-shipping, and COD fees. |
| Methods of Payment: | Bank transfer, credit card, COD (COD in Japan only) |
| Return / Cancellation Policy | ● As a rule, we do not accept cancellation, bundling and change after ordering. ● In case of return / exchange, please contact us by e-mail or phone within 7 days after delivery. (Limited to unused items) *Please understand that we cannot accept returned items if the item has been used or it is over 7 days after delivery. ※In the case of return of goods by customer, the customer will be responsible for all shipping and refund fees. ※Please note that actual items may vary slightly from the online images. (If you have any questions regarding the item, please contact us before purchasing.) ● In the case of defective item, wrong size, etc. on our part, we will cover the return shipping fee and second shipping fee for delivery to customer. Customer will still be responsible for initial shipping fee. |
| For Overseas Customers | |
| ● In case of shipping errors or damaged products, please contact us at the following email: | E-mail ： info@sawavaughters.com（English or Japanese ok） |
| ● Delivery Period / Shipping Fees Delivery Method | *Orders will be sent by EMS. Tracking your EMS parcel: https://www.post.japanpost.jp/int/ems/index_en.html |
| Delivery Period | *Items will arrive 1-2 weeks after the order is confirmed (depending on the country.） *We can not specify the date and time for arrivals. |
| Shipping Fees *Shipping fees vary according to country and region, regardless of quantity or weight. | Asia Area ¥2,000 Oceania・North America・Central America・Middle East ¥2,500 Europe・Russia・Iceland ¥3,000 South America・Africa ¥3,500 Please refer to the following URL for details. ＜EMS Countries and Areas＞ https://www.post.japanpost.jp/int/ems/country/all_en.html |
| ● Customs/Duties | *Any customs or duties will be paid by the customer. *Customs and duties differ depending on country or region. Please contact the customs bureau of your country for details. |
| ● Duty Free | We do not offer duty free purchases for international orders |
| ● Pre-orders / Custom-made Items | *Orders will be shipped when all items are available. ＜e.g.＞ If an order contains some pre-order items, package will be sent once all the items are available. *Actual arrival times may vary depending on the situation. |
| HOKKAIDO, KYUSHU | KITA TOUHOKU, KANSAI | MINAMI TOUHOKU, KANTOU, SHINETSU, HOKURIKU, CHUBU | CHUGOKU, SHIKOKU | OKINAWA | |
|---|---|---|---|---|---|
| Hokkaido Fukuoka Saga Nagasaki Kumamoto Oita Miyazaki Kagoshima | Aomori Iwate Akita Wakayama Nara Hyogo Osaka Kyoto Shiga | Miyagi Yamagata Fukushima Ibaraki Tochigi Gunma Saitama Chiba Tokyo Kanagawa Yamanashi Niigata Nagano Toyama Ishikawa Fukui Gifu Shizuoka Aichi Mie | Yamaguchi Hiroshima Okayama Shimane Tottori Kochi Ehime Kagawa Tokushima | Okinawa | |
| 1~5 items | 1,700円 | 1,300円 | 1,200円 | 1,450円 | 1,950円 |
| 6~15 items | 2,000円 | 1,600円 | 1,500円 | 1,750円 | 2,250円 |
| 16~19 items | 3,200円 | 2,800円 | 2,700円 | 2,950円 | 3,450円 |
| 20+ items | 無料 | 無料 | 無料 | 無料 | 無料 |
| North America | Oceania / Europe / Middle East | Africa / South America | Asai | |
|---|---|---|---|---|
| US | Australia New Zealand UK EU Iceland UEA | Africa South America | Vietnam Thailand South Korea Indonesia Cambodia |
|
| 1~5 items | 5,000円 | 4,200円 | 5,000円 | 3,000円 |
| 6~15 items | 8,000円 | 6,700円 | 8,200円 | 4,600円 |
| 16~19 items | 9,100円 | 7,800円 | 7,000円 | 5,200円 |
| 20+ | Please inquire by email | Please inquire by email | Please inquire by email | Please inquire by email |
| 北海道・九州 | 北東北・関西 | 南東北・関東・信越・ 北陸・中部 | 国・四国 | 沖縄 | |
|---|---|---|---|---|---|
| 北海道 福岡 佐賀 長崎 熊本 大分 宮崎 鹿児島 | 青森県 岩手県 秋田県 和歌山県 奈良県 兵庫県 大阪府 京都府 滋賀県 | 宮城県 山形県 福島県 茨城県 栃木県 群馬県 埼玉県 千葉県 東京 神奈川県 山梨県 新潟県 長野県 富山県 石川県 福井 岐阜 静岡県 愛知県 三重県 | 山口 広島 岡山県 島根県 鳥取県 高知県 愛媛県 香川県 徳島県 | 沖縄 | |
| 1~5 items | 1,700円 | 1,300円 | 1,200円 | 1,450円 | 1,950円 |
| 6~15 items | 2,000円 | 1,600円 | 1,500円 | 1,750円 | 2,250円 |
| 16~19 items | 3,200円 | 2,800円 | 2,700円 | 2,950円 | 3,450円 |
| 20+ items | 無料 | 無料 | 無料 | 無料 | 無料 |
| 北米 | オセアニア・ヨーロッパ ・中東 | アフリカ・南米 | アジア | |
|---|---|---|---|---|
| アメリカ | オーストラリア ニュージーランド 英国 EU アイスランド UEA | アフリカ 南米 | ベトナム タイ 韓国 インドネシア カンボジア |
|
| 1~5 items | 5,000円 | 4,200円 | 5,000円 | 3,000円 |
| 6~15 items | 8,000円 | 6,700円 | 8,200円 | 4,600円 |
| 16~19 items | 9,100円 | 7,800円 | 7,000円 | 5,200円 |
| 20+ | メールにてお問い合わせください | メールにてお問い合わせください | メールにてお問い合わせください | メールにてお問い合わせください |